Account Support

Data Deletion

Last updated: 22 June 2026

You can request full account and data deletion for Hesperia: El Reino en Funciones by contacting an admin. This is separate from the in-game account deactivation option, which locks an account but does not permanently remove all associated data.

How to request deletion

Contact us using the method below and state that you want full account and data deletion. Include your Hesperia username so an admin can identify the account. Do not send your password.

Deletion request email in preparation Community contact channel in preparation

What happens next

An admin may ask you to verify account ownership before processing the request. After verification, we will delete or anonymize account information and related gameplay data where we are able to do so, unless retention is required for legal, security, fraud prevention, or abuse prevention reasons.

Need help?

If you cannot access your account, contact us by email with enough detail for an admin to locate the account and help verify ownership.

EN: A work of satirical fiction. Characters are caricatures of public figures in the exercise of their office. ES: Obra de ficción satírica. Los personajes son caricaturas de figuras públicas en el ejercicio de su cargo.